1. Help Center
  2. Troubleshooting

How do Recover or Reset your Password

If you have forgotten or lost the password there is an easy way to recover it.

  1. Through the main login page
  2. Through the Settings page in your app

Recovering / Resetting your Password through the Main Login Page


Open the Happy Pear Login Page


Click "Forgot Password?" on the login page and enter your email address.. Please make sure it’s the email address that was used to purchase a course or sign up with.

 

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Enter your email address and  you'll receive an email with instructions on how to reset your password.   Don't forget to check your spam/junk folder for the email if you can't find it. πŸ‘πŸ˜‰

 

Recovering / Resetting your Password via the App

Click on the profile or 'me' icon at the top right hand side of the app. 

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Scroll down to Settings - Login Information and view your Login information, you can update your password here.

 

Learn more about issues with logging in here.

Need further assistance, contact support HERE.