Refunds & Cancellations
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      How to cancel your subscription

      Guide to Cancelling your Subscription

      If You Purchased Your Membership Directly with The Happy Pear

      If you purchased your membership via The Happy Pear online checkout, please log in to https://learn.thehappypear.ie on any device (not via the app) and then follow instructions per device type:

      Laptop / PC / Mac

      1. Once signed in, click on your name in the top right corner of the screen.
      2. Click Profile
      3. Next, click on the Membership tab.
      4. Click on Subscription.
      5. Click Cancel on the right side of this tab and confirm.


      Logging into the site via mobile browser (not via the app)

      1. Once signed in,tap on the menu icon in the top left of the screen
      2. Tap on your name in the menu that opens
      3. Tap on the Membership tab.
      4. Tap on Subscription.
      5. Tap Cancel on the right side of this tab and confirm.

      If You Purchased Your Membership through our mobile app

      If you purchased a course or membership through our mobile app on your phone then you have to cancel your subscription directly in your App Store or Google Play Store account.  The Happy Pear is unable to cancel subscriptions for you, as these payments are handled directly by the respective stores.

        

      This is how you cancel your subscription in App Store on your iPhone or iPad

      • Open Settings, and then tap iTunes & App Store.
      • Tap your Apple ID at the top.
      • Tap View Apple ID and sign in if prompted.
      • Tap Subscriptions.
      • Find and tap the subscription you would like to cancel. If you do not see one, check if you signed in with the correct Apple ID.
      • Choose Cancel Subscription, or turn off Automatic Renewal.

      Here’s a link from Apple with more information on cancelling a subscription.

       

      This is how you cancel your subscription in Google Play Store on your Android phone

      1. Open the Google Play Store App on Android mobile phone or tablet, or go to play.google.com.
      2. Tap the menu button on the top left corner of the Google Play store app (3 horizontal lines).
      3. In the side menu that appears, tap the Subscriptions option.
      4. Find the relevant subscription on your list.
      5. Tap the 'Cancel subscription' option and follow the on-screen instructions to confirm cancellation.

      Here’s a link from Google Play with more information on cancelling subscriptions.

      For additional help, you can contact our support team HERE. 🆘😊